Terms & Conditions

Privacy Statement

Your privacy is important to us. We will not share your personal information with any third party not necessary to complete your transaction. We do not sell e-mail addresses. If for any reason you are not pleased with your transaction, please let us know. Our customer service number is 843-763-0088.

Security Policy

Your payment and personal information is always safe. Our eCommerce website, ThunderTix, has security measures in place to help safeguard your information from unauthorized access or disclosure. Only ThunderTix employees or active Venue employees, are permitted to access your personal information. All credit card data is encyrpted before it is sent from your computer through the Internet Gateway. ThunderTix, does not store any credit card data except for last 4 digits of the card, and this is available only so that the Venue can ensure the buyer's identity in the case that a ticket is lost or misplaced.

Refund / Rescheduling Policy

Once purchased, tickets cannot be refunded. You may reschedule your tickets (subject to availability) only if you do so at least 24 hours in advance.